TASHA
Internship
Duration of the project : 2 months
Roles performed : UX Research inputs, Initial UI design
Founded in 2020, Medical Intelligence Group (MIG) set out to revolutionize healthcare through AI-driven prevention over treatment. With Innovate UK’s support, MIG developed TASHA – a remote monitoring solution designed for diabetic patients suffering from diabetic foot ulcers (DFU).
DFUs are critical because they require weekly monitoring to prevent infections from worsening. At the NHS, patients often face 2–3 weeks of waiting time, losing valuable opportunities for early intervention. This delay can lead to severe complications—even amputation. TASHA addresses this gap by enabling timely monitoring, better record-keeping, and proactive treatment.
I aimed to deeply understand the medical and human side of DFUs—learning directly from doctors about infection stages, treatment urgency, and the importance of accurate records. My goal was to design an intuitive, user-friendly interface that aligned with the seriousness of the condition while ensuring clinicians and patients could use it effortlessly.
What I Set out to do
Although I was new to UI, my background in UX thinking and spatial design (from interior renovations) gave me a strong foundation. I understood how users’ eyes travel across a screen, what causes confusion, and how to simplify navigation. This project reinforced how transferable design thinking principles are—across products, services, and even healthcare.
What I Learnt
Competitor Analysis: Studied similar healthcare monitoring apps to identify gaps.
Heuristic Evaluation: Flagged issues in the existing app’s usability.
Stakeholder Interviews: Gained insights from doctors and developers.
Empathy Mapping: Focused on the pain points of both patients & clinicians.
Research & Methods
My design approach prioritized simplicity and efficiency—understanding that clinicians see multiple patients daily and cannot afford cluttered interfaces.
I began designing freely, without a brief or color limitations, and later refined the screens by incorporating the company’s brand colors and guidelines—transforming the overall look and bringing it in line with their identity.
Thought Process & Rationale
User-Centeredness: Designed for clinicians’ workflows and patients’ comfort.
End-to-End Journey: Considered touchpoints from data entry to monitoring updates.
Co-Creation: Insights came directly from doctors, developers, and patient scenarios.
Sustainability: Created reusable UI elements to ensure scalability.
Service Design Principles in Action
Figma: Designed 2–3 screen variations for comparison.
UI Kits: Adapted minimal healthcare UI standards for accessibility.
Design Thinking Framework: Guided problem framing and iterative improvements.
Techniques & Tools
version 02
version 03
The version I worked on was designed for clinicians running clinical trials. The interface allowed them to:
Monitor multiple patients daily without confusion.
Input and compare records in real-time.
Access consistent UI elements across mobile and desktop, ensuring a smooth workflow for both patients and clinicians.
How to Use the Product
The screens evolved through iterative refinement—streamlining the information layout, fine-tuning the color scheme, and highlighting only the most essential elements.
Working with a startup team of developers (with no in-house designer), I took responsibility for aligning, structuring, and redesigning screens. Despite the challenges of remote collaboration, competitor analysis and stakeholder discussions guided me toward creating the most impactful features.
This project taught me the importance of designing for urgency in healthcare. While I successfully created usable prototypes, I realized the next step should have been testing with actual patients and clinicians to validate usability. It reinforced my passion for building long-term, scalable solutions in health tech.
